Customer AnalyticseCommerce Re-platformingWhat it takes to build powerful Digital Customer Experience solutionsNovember 24, 2021Digital Customer Experience “The best way to control your customer experience is to intentionally create it.” – Elle Robertson The…
Digital MarketingeCommerce Re-platformingCan eCommerce companies do anything to overcome Customer dissatisfaction due to Supply chain-led delivery delays?November 24, 2021As the eCommerce sector continues to show extraordinary growth in the post-pandemic phase, online shoppers are demanding instant gratification in…
Digital MarketingeCommerce Re-platformingThe Many Cloud Platform Choices a Digital Commerce Company Must MakeNovember 17, 2021Digital Commerce Amidst the COVID-19 pandemic, the eCommerce market surged by almost 34%. And yet, according to Google, only 51% of retailers were…
Customer AnalyticsOvercoming The Complexity Challenge While Delivering Great Digital Customer ExperienceNovember 3, 2021Modern organizations need to deliver great digital experiences throughout the customer lifecycle, across different stages and touchpoints, and for every…
Customer AnalyticsThe Metaverse – A New Dimension In Customer ExperienceNovember 2, 2021“The smartphone is no longer just a device we use. It’s become the place where we live.” – Daniel Miller…