SCALABLE, FLEXIBLE, AND FUTURE-PROOF
Middle Office Solutions
Ignitiv helps businesses undergo rapid middle office modernization without replacing underlying applications at a high cost and time. The result is an integrated, flexible, and modern operational model that meets the existing as well as future needs of the company.
Integrated Middle Office Solutions that Grow with your Business
Ensure better customer satisfaction by quickly solving customer queries and issues through a centralized CRM transformation solution that keeps track of all customer interactions across multiple channels.
Arm up your customer support team with our integrated solutions that plug into your CRM system to create a digital middle office linking your front office with the back office.
Smoothly run all your inventory operations with an integrated inventory management solution that caters to the unique inventory needs of your business.
Our easy-to-implement solutions allow businesses to digitally record inventory information and get real-time monitoring for effective inventory management without any complexity or errors.
Order Management
Manage all your sales and purchases, bills, invoice, and payments from a centralized order management system that is tailor-made for your business.
Whether creating packages, tracking shipments, or generating insightful reports, we help you streamline and organize your business through our end-to-end middle-office solutions.
It’s our passion to integrate customer-facing applications with enterprise applications such as merchandising, financials, HR, warehouse management, and workforce management.
With our in-depth expertise in delivering integrated enterprise systems using major middleware platforms, including Oracle Fusion and IBM Websphere, we help you make data-driven decisions by connecting your processes, data, and applications.
Digital Middle Office Transformation Solution
Your middle office is the next line of human interaction. With our end-to-end process experience and deep knowledge across industries, we help businesses meet their core business objectives by adopting an efficient middle office architecture. Our digitally transformative solution seamlessly integrates across channels to promote cross-functional processes.
Streamline Middle Office Operations
There is no doubt that technology plays a critical role in middle-office transformation. Reduce business risks, lower costs, and increase customer satisfaction with our enterprise-grade service management solution that allows you to manage, automate and streamline the different complexities of middle office operations.
To foster broader adoption of digital middle-office solutions, it’s important to go for a modernized and integrated approach to make a significant impact quickly.
A tight integration between front and middle offices can automate business workflows and improve efficiency. With an enterprise-based approach, Ignitiv creates future-proof and scalable integrations.
Fragmentation in the middle office landscape limits the adoption of innovative technologies. By leveraging AI, Business Intelligence, and automation, we ensure smooth adoption of new technologies.
Our middle office transformation solution automates complex, data-driven middle office functions for a happier customer and employee experience.
Through technology adoption and automation, you can reduce costs and improve operational efficiency to meet your evolving business needs for easy scaling.
We help in the implementation of more efficient and scalable end-to-end business processes through our holistic middle office solution.