Composable and Headless CommerceeCommerce Re-platformingThe Coming Together of Headless Commerce and Order ManagementDecember 20, 2021Headless Commerce and Order Management eCommerce became the biggest economic model in the post-pandemic era. A recent analysis by McKinsey, in…
Customer AnalyticseCommerce Re-platforming7 Changes We Expect to See in the Digital Commerce World in 2022December 6, 2021The eCommerce industry, booming for several years now, has witnessed a sudden spike in growth and revenue due to the…
Customer AnalyticseCommerce Re-platformingWhat it takes to build powerful Digital Customer Experience solutionsNovember 24, 2021Digital Customer Experience “The best way to control your customer experience is to intentionally create it.” – Elle Robertson The…
Digital MarketingeCommerce Re-platformingCan eCommerce companies do anything to overcome Customer dissatisfaction due to Supply chain-led delivery delays?November 24, 2021As the eCommerce sector continues to show extraordinary growth in the post-pandemic phase, online shoppers are demanding instant gratification in…
Digital MarketingeCommerce Re-platformingThe Many Cloud Platform Choices a Digital Commerce Company Must MakeNovember 17, 2021Digital Commerce Amidst the COVID-19 pandemic, the eCommerce market surged by almost 34%. And yet, according to Google, only 51% of retailers were…
Customer AnalyticsOvercoming The Complexity Challenge While Delivering Great Digital Customer ExperienceNovember 3, 2021Modern organizations need to deliver great digital experiences throughout the customer lifecycle, across different stages and touchpoints, and for every…
Customer AnalyticsThe Metaverse – A New Dimension In Customer ExperienceNovember 2, 2021“The smartphone is no longer just a device we use. It’s become the place where we live.” – Daniel Miller…
Customer AnalyticsThe Growth and Growth of Omnichannel in The Dynamic Retail LandscapeOctober 25, 2021If you want to make your customer the empowering hero of your retail story, you need to deliver seamless omnichannel…
eCommerce Re-platformingeCommerce – The Social DimensionOctober 25, 2021The second decade of the third millennium has made it hard to recall what the world looked like before the…
Customer AnalyticsThe Technology Backbone needed to get the Last Mile rightOctober 21, 2021“Ignorance is not bliss. It is the kiss of death.” – Suzy Kassem The growing relevance of the experience economy…