TCC

Moorehead Communications, with more than 750 company owned and dealer stores is the #1 franchisee retailer of Verizon Wireless.

 

Implementation Features

  • Mobile Point of Sale Application
  • A single platform for both eCommerce and stores on Oracle Commerce / Endeca providing a seamless customer journey
  • Real-time integration through middleware to Verizon, 3rd party service providers and a host of enterprise systems including JDE, HCM, Salesforce etc.
  • Customers can start a transaction at home (online), save it at any point, schedule an appointment at a nearby store and complete the transaction in the store
  • Store associates can see KPIs, their own performance, get automated snapshot of customers checking in and understand what they want before engaging.
  • Integration with Square for both online and store payments.
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