Headless Commerce

10 Best Practices for Successful Headless Commerce Implementation

Headless commerce has grown massively in popularity over the past few years. More than 61% of retailers have either already implemented headless commerce or plan to do so in the near future. Having handled numerous headless commerce projects, we’ve found that the success of a headless commerce implementation is highly dependent on the way you approach it from the very beginning.

So here’s what to do, when, and why — so you can fully leverage the capabilities of headless commerce.

How to successfully implement Headless Commerce?

1. Strategize for Your ECommerce Architecture

Headless commerce implementations can be challenging to accommodate because of the many options available.

There are a number of things you need to consider, such as what kind of inventory management system to use, how to integrate other systems into your headless commerce solution, and how to ensure that all your products are listed accurately, so that consumers can find them via embedded search engines.

2. Enhance Your UX Through an API-Driven Approach

APIs are the backbone of headless commerce. They enable your eCommerce platform to communicate with other systems, including mobile apps and voice assistants. This communication can be initiated by the user or another app or service, enabling a seamless user experience.

You can also enhance your UX through an API-driven approach. For example, by using an API to pull in information about a product from a manufacturer’s website, you can display that product’s details on your website without having to manually enter it into your database.

3. Put the Consumer First

If you’re not thinking about your customers, you’re not thinking about your business. Many businesses lose sight of the fact that their success depends on their customers in the midst of their day-to-day operations.

When you’re implementing headless commerce, it’s easy to get bogged down in the technical details and overlook the question – How is this going to help the customers?

So, while implementing headless commerce, make sure you always consider how the practice will affect your customers’ experiences. You can’t just focus on what’s best for your business — you need to focus on what works best for your customers too.

4. Implement an Agile Development Model

A successful headless commerce implementation requires an agile development model. Agile development is an iterative approach focusing on building products one step at a time.

It involves the creation of short cycles — called sprints — that focus on specific deliverables and are designed to get the work done quickly. Each sprint culminates in a review, where developers and stakeholders can assess their progress and make any necessary changes before moving on to the next phase.

5. Select the Right Commerce Platform

Selecting the right commerce platform is one of the most important steps in headless commerce implementation. Since it can have a significant impact on online store success.

There are many different types of commerce platforms, and each has unique strengths and weaknesses. Some platforms are:

  • Offering more security
  • Easier to use than others
  • More flexible than others
  • Having more features, and
  • More expensive

The key is finding a platform that works well for your business — one that provides all the functionality you need while being affordable and easy to use.

6. Secure the Right Partnerships

It’s always challenging to successfully implement headless commerce. Therefore, you need partners who can help you navigate the complex world of eCommerce and technology, provide expertise in areas you’re lacking, and bring your unique strengths to the table.

Partnering with a good company can help you achieve your goals while also helping the business grow. A good partner will go above and beyond what’s expected, coming up with ideas and solutions that may have never transpired before.

Partnerships can make all the difference in Headless commerce implementations. It can be a failure or a massive success depending on the right partner.

7. Ensure Reliable Media Delivery

When implementing a headless commerce strategy, one of the best ways to ensure success is by providing your customers with reliable media delivery. That means ensuring your content is always available on time and in the right format, whether an image or video.

You can’t afford to let things fall through the cracks when managing your content. If you do, you’ll miss out on opportunities to engage customers and increase sales — and you might even lose them altogether!

8. Determine Integration Points

Integrating your headless commerce platform with your existing systems is important to a successful implementation. You should determine the integration points when planning your implementation and then ensure that they are implemented as specified by your vendor during the implementation phase.

Integration points may vary depending on what type of platform you choose. For example, if you use a cross-channel commerce platform that enables users to purchase items and services online or through mobile devices, there will be an integration point between your website and the marketplace where users can buy those items and services.

9. Enable Microservices Architecture

Microservices architecture is the ideal way to deploy a headless commerce platform. It allows your business to scale and grow, giving you the flexibility to provide new features and functionality without managing large and complex applications at once.

What’s the best part? You won’t have to worry about creating costly integrations between systems or managing data silos. Instead, you can focus on growing your business with confidence that your technology can keep up with the growth curve.

10. Do Not Forget About Testing Thoroughly Before Making the Launch

Before launching headless commerce, make sure you test thoroughly. Many companies are coming out with products trying to get ahead of their competitors by implementing headless commerce.

Unfortunately, most of them fail because they don’t test their products well enough before they launch. Make sure that everything works smoothly without any bugs or glitches in the system.

Conclusion

Deploying a headless eCommerce solution requires discipline and planning at the outset. To implement a successful headless commerce solution, you need to think beyond the traditional storefront, consider how your entire digital ecosystem can benefit from a more flexible system, and put user experience first.

Interested to go headless? Connect with experts at Ignitiv today.

author: Name of Author     Date:Jun 2,2021

News Title Lorem Ipsum is simply dummy text of the printing and typesetting industry.

Ignitiv, a leading eCommerce agency is proud to announce the addition of a new customer, United Hardware. Ignitiv will deliver to United Hardware, a state-of-the-art eCommerce solution powered by Kibo Commerce’s Unified Commerce platform. United Hardware aims to use eCommerce as a driver for, both, business growth and enhancement of customer experience. Once live in Q3 2021, the site will allow customers to get rich product information, check for availability in nearby stores and buy online to pick up in stores. Store managers will also get the flexibility to communicate their offers and promotions.

Doug Audette, CEO of United Hardware, said, “Building a modern personalized eCommerce site is a strategic push to enable our dealer stores to present a better omni-channel experience for our customers”.

Rajib Das, CEO of Ignitiv, added, “With our home improvement industry eCommerce solution built on Kibo, we are delivering, within budget and time the solution that enables United Hardware to execute on growth and customer experience”.

United Hardware Distributing Co. is a dealer-owned corporation based in Plymouth, Minnesota which provides distribution services for about 610 member-owned stores operating under the Hardware Hank trade name.

#unitedhardware #ecommerce #leadtheexperienceeconomy #ignitiv #kibocommerce

 

Coastal Construction Products Partners With Ignitiv and Kibo to Jumpstart eCommerce Growth

“With this solution, we want to establish and sustain digital leadership in the construction industry." - Tim Lavinder, Director of Digital Strategy at Coastal

CUPERTINO, CALIFORNIA, US, May 28, 2021 /EINPresswire.com/ -- Ignitiv, a leading eCommerce agency, and Kibo, the leader in unified commerce, are announcing that Coastal Construction Products has selected Ignitiv and Kibo to jumpstart their B2B Commerce growth with Kibo’s Unified Commerce Platform. Coastal’s B2B Commerce solution will combine unified omnichannel B2C-like experiences with streamlined B2B processes. Coastal’s business customers will get personalized product information, rich associated content, real-time inventory updates, customer and job-specific pricing, and the ability to order quickly and in a streamlined manner – all leading to a superior experience.

Coastal will also benefit from a seamless integration between Kibo and Prophet21 ERP software using SimpleApps’ REST API.

Tim Lavinder, Director of Digital Strategy at Coastal, said, “With this solution, we want to establish and sustain digital leadership in the construction industry. Our goal is simple - deliver real and unique value to our customers through a tool that puts their needs first.”

“Coastal’s strategy to create unified ecommerce experiences for their customers is the best way forward in our omnichannel world, continually improving performance and process at across every customer touchpoint. We’re excited to partner with Ignitiv and Coastal as part of their integrated, data-driven approach,” said Brian Wilson, COO, Kibo.

“Great mobile-first design that optimizes the customer journey, a platform that combines Commerce, Order Management and Personalization, and comprehensive integration to ERP are the three levers we are using to build a platform for growth for Coastal Construction Products,” said Rajib Das, CEO of Ignitiv.

Coastal Construction Products is one of the largest independent distributors of caulking and sealants, waterproofing, concrete repair, and fire protection products in the United States. With roots going back 40 years, Coastal Construction Products has worked with its construction industry customers across the Southeast and the Caribbean, assisting them with quality materials and support.

About Ignitiv
Ignitiv is a full service agency that combines strategy, digital marketing, technology and customer analytics expertise to help craft integrated digital experiences that deliver more customers, more revenues and more profitability. Ignitv is the partner of choice for Home Hardware, Canada Post, United Hardware and Bi-Mart.

About Kibo Commerce

Kibo is the only extensible, unified commerce platform that delivers personalized, omnichannel experiences. The platform combines AI-driven personalization from industry leaders Monetate and Certona, omnichannel commerce for B2C and B2B models, enterprise-grade order management, and AI-driven point of sale. Global clients like Office Depot, Taco Bell, and Patagonia rely on Kibo's API-first, microservices-based architecture to support a wide range of commerce strategies, including headless commerce, that meet high growth goals and customer expectations at a manageable cost of ownership.

#ignitiv #leadtheexperienceeconomy #coastalconstruction #ecommerce #kibocommerce #unifiedcommerceplatform #prophet21

online shopping

Bi-Mart accelerate to omni-channel growth with Ignitiv and Kibo

CUPERTINO, CALIFORNIA, US, March 1, 2022 /EINPresswire.com/ -- Ignitiv, a leading eCommerce agency, and Kibo, the leader in unified commerce, are pleased to announce the successful implementation of “buy online, pick up in store” (BOPIS) at Bi-Mart.

Across its full brick-and-mortar presence, Bi-Mart can now sell its product assortment online, allowing member customers to pick up orders from either Bi-Mart or Cascade Farm and Outdoor stores. Customers may also place orders at CascadeFarmAndOutdoor.com and pick up from any Bi-Mart store they choose, adding value and convenience to their shopping experience.

Click here to Read More

#Bi-Mart #Bi-Martaccelerate #ecommerce #leadtheexperienceeconomy #ignitiv #kibocommerce

 

United Hardware to fuel eCommerce growth with Ignitiv and Kibo

Ignitiv, a leading eCommerce agency is proud to announce the addition of a new customer, United Hardware. Ignitiv will deliver to United Hardware, a state-of-the-art eCommerce solution powered by Kibo Commerce’s Unified Commerce platform. United Hardware aims to use eCommerce as a driver for, both, business growth and enhancement of customer experience. Once live in Q3 2021, the site will allow customers to get rich product information, check for availability in nearby stores and buy online to pick up in stores. Store managers will also get the flexibility to communicate their offers and promotions.

Doug Audette, CEO of United Hardware, said, “Building a modern personalized eCommerce site is a strategic push to enable our dealer stores to present a better omni-channel experience for our customers”.

Rajib Das, CEO of Ignitiv, added, “With our home improvement industry eCommerce solution built on Kibo, we are delivering, within budget and time the solution that enables United Hardware to execute on growth and customer experience”.

United Hardware Distributing Co. is a dealer-owned corporation based in Plymouth, Minnesota which provides distribution services for about 610 member-owned stores operating under the Hardware Hank trade name.

#unitedhardware #ecommerce #leadtheexperienceeconomy #ignitiv #kibocommerce

online shopping

Bi-Mart accelerate to omni-channel growth with Ignitiv and Kibo

CUPERTINO, CALIFORNIA, US, March 1, 2022 /EINPresswire.com/ -- Ignitiv, a leading eCommerce agency, and Kibo, the leader in unified commerce, are pleased to announce the successful implementation of “buy online, pick up in store” (BOPIS) at Bi-Mart.

Across its full brick-and-mortar presence, Bi-Mart can now sell its product assortment online, allowing member customers to pick up orders from either Bi-Mart or Cascade Farm and Outdoor stores. Customers may also place orders at CascadeFarmAndOutdoor.com and pick up from any Bi-Mart store they choose, adding value and convenience to their shopping experience.

Click here to Read More

#Bi-Mart #Bi-Martaccelerate #ecommerce #leadtheexperienceeconomy #ignitiv #kibocommerce

b2b Kibo Partner

 

The Kibo solution will help Fortis Life Sciences maintain the customer orientation and agility it values while building scale and capacity for future customers.

CUPERTINO, CA, US, September 26, 2022 - Ignitiv, a leading eCommerce agency, and Kibo, the leader in unified commerce, are pleased to announce the successful implementation of Fortis Life Sciences’ commerce solution.

Fortis Life Sciences offers customers in the research, diagnostics, and therapeutics markets world-class reagents, tools, and materials, globally.

Fortis' business strategy is to provide its customers with the best-in-class experience and quality products. A dedicated effort to realize this core vision required Fortis to identify and implement the best commerce solution available to enable their customers a real-time search and find product discovery.

The goal was to streamline the customer's buying process by allowing purchase ordering handling and easy customer registration, seamlessly integrating into their current enterprise systems.

"With our new Kibo Commerce solution, implemented with Ignitiv's partnership, we have been able to rapidly deliver a customer-friendly ecommerce experience in support of our company's mission and vision.", said Andy Wolf, Chief Technology Officer, Fortis Life Sciences. "I thank Ignitiv and Kibo for helping us implement this scalable solution quickly."

"We greatly enjoyed working with Ignitiv to implement our modern, unified eCommerce solution at Fortis Life Sciences," said Ava Aprin, Head of Global Partnerships, Kibo. "The Kibo solution will help Fortis Life Sciences maintain the customer orientation and agility it values while building scale and capacity for future customers."

Rajib Das, CEO, Ignitiv, also said, "With this solution, Fortis now provides its customers with a frictionless buying experience and exceptional service and support across channels. We are delighted to partner with Kibo and Fortis Life Sciences to implement a state-of-the-art solution that brings significant value."

About Fortis Life Sciences

Fortis Life Sciences is a strategic platform company founded in 2020, with the mission of offering world-class products coupled with best-in-class customer experience. Over the course of the two years, the company has built a portfolio of high-quality products and brands serving attractive end markets including diagnostic, therapeutic and research discovery. Fortislife.com.

About Kibo Commerce

Kibo is the only extensible, unified commerce platform that delivers personalized, omnichannel experiences. The platform combines AI-driven personalization from industry leaders Monetate and Certona, omnichannel commerce for B2C and B2B models, enterprise-grade order management, and AI-driven point of sale. Global clients like Office Depot, Taco Bell, and Patagonia rely on Kibo's API-first, microservices-based architecture to support a wide range of commerce strategies, including headless commerce, that meet high growth goals and customer expectations at a manageable cost of ownership.

About Ignitiv

Ignitiv is a full-service agency that combines strategy, digital marketing, technology and customer analytics expertise to help craft integrated digital experiences that deliver more customers, more revenues and more profitability. Ignitiv is the partner of choice for Home Hardware, Canada Post, United Hardware, Fortis Life Sciences, and Bi-Mart.

#ignitiv #leadtheexperienceeconomy #fortislifesciences #fortisforyou #B2B #ecommerce #kibocommerce #unifiedcommerceplatform